Frequently Asked Questions

The minimum rental period is 24 hours.

The motorcycle is covered by compulsory third-party liability insurance, which covers personal injury and property damage that may be caused to third parties while using the motorcycle.

In the event of damage to the motorcycle resulting from an accident, fall, or misuse, the renter will be liable in accordance with the terms of the signed contract.

In the event of an accident, theft, or any damage, the lessee must notify the lessor and the competent authority as soon as possible.

It is not permitted to carry out repairs on your own without prior authorization.

Basic insurance only covers damage to third parties. In the event of damage to the motorcycle itself, the lessee is liable in accordance with the contract.

For greater peace of mind, we offer comprehensive insurance with a reduced excess, which significantly limits the amount you will have to pay in the event of an incident.

Given the type of roads and routes Tenerife has to offer, we recommend this option so you can enjoy your rental with complete confidence.

You will receive the motorcycle with a full tank of fuel, you must return it the same. If you return the motorcycle with less fuel, you will be charged for the full tank and handling, a total of (50€).

If you cancel your reservation 30 days in advance, no charge will be applied.

If you cancel before 15 days, a charge of 25% of the total amount of the reservation will be applied.

If you cancel before 7 days, a charge of 50% of the total amount of the reservation will be applied.

If you cancel before one day, a charge of 75% of the total amount of the reservation will be applied.

If you cancel on the last day or do not show up to pick up the motorcycle, 100% of the total charge of the reservation will be applied.

Our motorcycles are of medium displacement, therefore they require a driving license type A or A2. A or A2.

We also have 125 cc scooters, which you can drive if you have an A1 license. or or B license with a minimum of 3 years' experience.

We do not have a minimum age to rent our motorcycles, as long as you have the proper driving license.

No minimum experience is required, but certain skills and caution are advisable for driving on the islands.

You should contact us and we will resolve which is the most appropriate option. Also, in the rental contract, we will assign the necessary telephone numbers for roadside assistance.

The cost of tire repair is not covered and you will be charged in full. In addition, if the tire is repaired with a temporary solution, you will be charged for replacing the tire at the end of the rental period for safety reasons.

The lessee is prohibited from making any arrangements on his own without prior notice to the lessor.

Yes, as long as you notify us of your intentions.

No. Off-road driving is not allowed.

This action may lead to the cancellation of the rental contract without any monetary refund.

Yes, it is possible, as long as the motorcycle is available.

If not, we could look at the option of another motorcycle.

Yes, the renter must pay the total rental price in advance, and then a security deposit from 150€ to 700€ depending on the model of motorcycle, which will be returned at the end of the rental if there are no damages or claims. The lessee authorizes the lessor to charge his credit or debit card for any additional charges that may arise for fines, damages, repairs, fuel, cleaning or loss of documents or keys of the vehicle.

Let's hope that doesn't happen! Nobody likes fines. We trust you to make responsible use of your mobility.

Any fine imposed will be notified to you and, as a management fee and fines imposed, you will be charged 25 euros as compensation for the penalty notification service.

Renter shall be responsible for the payment of fines during the rental period. Renter shall inform Renter of any fine imposed on Vehicle or driver during the rental period. Renter will always be charged by Renter for the notification and handling of fines for penalties imposed on Renter. The payment of fines is not included in any of the coverages that may be contracted. In the event that the authorities retain the Vehicle due to an act or omission on the part of Renter, whatever the cause, Renter shall be liable for and indemnify Lessor for all expenses and loss of profit incurred for such reason.